MGMT 535 (Module 9) Reflection Blog: Course Reflection
MGMT 535 (Module 9) Reflection Blog: Course Reflection
When I started this course I didn't really know what to expect. Based on the title of the textbook, I assumed it would be a lot of info that I was already familiar with, but presented in a different way. While there were a lot of concepts and information I was familiar with, there was lots of other information in the textbook that I was not aware of or had not considered. I will also say that in previous classes, it was difficult for me to choose a classmate to respond to as part of the discussion post requirements. I have to feel inspired by something they said in order to give genuine feedback. I can honestly say that throughout this course, I had a difficult time only choosing two or three classmates to respond to because their posts and responses were filled with so much experience, information, and inspiration.
Like many of the others in this course, I feel like I really gained a lot from the "communicating bad news" portion. Both the exercises and discussion were value-added in terms of forcing me to reflect on how to properly analyze and frame communicating bad news. In the future, I will most certainly reflect back on this course if I am put in a position to have to deliver bad news. I learned a lot about empathy, honesty and not making false or empty promises. I already had 'treating people with dignity and respect' down, but I think it is very important to keep these concepts in mind when you are drafting or framing the bad news.
Throughout this course, I learned some other great concepts like the importance of having a communication strategy, analyzing my audience, anticipating reactions, and probably the most important concept of building, communicating and promoting/nurturing a strong, positive organizational culture that aligns with the organizational values and vision. Regardless of the size of the organization, people need to know where the organization came from, where it currently is and where it is going. By properly communicating vision and values, employees will feel more of a sense of belonging which typically will benefit the organization in positive ways (such as productivity, reputation, profits, etc).
When I started this course I didn't really know what to expect. Based on the title of the textbook, I assumed it would be a lot of info that I was already familiar with, but presented in a different way. While there were a lot of concepts and information I was familiar with, there was lots of other information in the textbook that I was not aware of or had not considered. I will also say that in previous classes, it was difficult for me to choose a classmate to respond to as part of the discussion post requirements. I have to feel inspired by something they said in order to give genuine feedback. I can honestly say that throughout this course, I had a difficult time only choosing two or three classmates to respond to because their posts and responses were filled with so much experience, information, and inspiration.
Like many of the others in this course, I feel like I really gained a lot from the "communicating bad news" portion. Both the exercises and discussion were value-added in terms of forcing me to reflect on how to properly analyze and frame communicating bad news. In the future, I will most certainly reflect back on this course if I am put in a position to have to deliver bad news. I learned a lot about empathy, honesty and not making false or empty promises. I already had 'treating people with dignity and respect' down, but I think it is very important to keep these concepts in mind when you are drafting or framing the bad news.
Throughout this course, I learned some other great concepts like the importance of having a communication strategy, analyzing my audience, anticipating reactions, and probably the most important concept of building, communicating and promoting/nurturing a strong, positive organizational culture that aligns with the organizational values and vision. Regardless of the size of the organization, people need to know where the organization came from, where it currently is and where it is going. By properly communicating vision and values, employees will feel more of a sense of belonging which typically will benefit the organization in positive ways (such as productivity, reputation, profits, etc).
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